Privacy Policy

Welcome to SneakersBook ("we," "us," "our," or "Company"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and participate in our survey.

We collect information you voluntarily provide through our survey and mobile app:

Survey Data:

• Email address
• Sneaker collection size
• Enthusiast type (collector, reseller, hobbyist, casual buyer)
• Resale frequency (for resellers)
• Desired product features
• Additional feature suggestions (if provided)

Mobile App Data:

• Account Information: Email address, username, profile picture (via Clerk authentication)
• Sneaker Collection Data: Brand, model, colorway, style code, purchase price, current value, condition, purchase date, and images you upload
• Collection Metadata: Collection names, descriptions, public/private visibility settings
• Subscription Data: Subscription tier (Free/Pro), payment status, transaction history (via RevenueCat)
• Value Data: Sneaker values provided and managed by users
• User Submissions: Catalog submissions for sneakers not in our database
• Analytics Data: App usage patterns, feature interactions (via Vexo Analytics)
• Technical Information: Device type, operating system, app version, IP address

We use the information we collect for the following purposes:

• Collection Management: To enable you to track, organize, and manage your sneaker collection
• Portfolio Value Tracking: To support user-managed sneaker values and profit/loss calculations for your sneakers
• Social Features: To display public collections and enable community features (when you choose to make collections public)
• Subscription Services: To manage your Pro subscription tier and provide premium features
• Product Development: To understand user interests, preferences, and desired features
• Analytics: To analyze app usage and improve our product
• Communication: To respond to your inquiries, provide customer support, and send important account updates
• Launch Notifications: To notify survey participants when new features are available
• Product Updates & Marketing: To send occasional emails about new features, improvements, app milestones, tips, and invitations to share feedback or rate the app

Email Communications

If you create an account or share your email with us, we may send you two kinds of email:

• Service emails: Account, security, subscription, and data-related notices (for example, changes that affect your account or this policy). These are part of providing the service and cannot be opted out of while you have an account.
• Product update and marketing emails: Occasional news about features, milestones, and ways to support SneakersBook. Every such email includes an unsubscribe link, and you can opt out at any time via that link or by emailing us. Where required by your local law, we will only send these with your consent.

Your data is stored securely using Convex, a trusted backend-as-a-service platform. We implement industry-standard security measures including:

• Encrypted data storage
• Secure HTTPS connections
• Limited access controls (team members only)
• Regular security audits

We do not sell, trade, or rent your personal information. We only share your data:

• With trusted service providers who assist us (e.g., email service providers)
• When required by law or legal process
• To protect our rights, privacy, safety, or property

Depending on your location, you may have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Opt-out: Unsubscribe from marketing communications

Data and Account Deletion

You have two self-service deletion options available at any time on our Account Deletion page after verifying your email: delete your data only (keeps your account credentials active), or delete your account completely. To receive a copy of your data before deletion, email us with the subject line "Data Export Request" before proceeding.

Contact for Other Privacy Rights

To exercise any other privacy rights (access, correction, opt-out), contact our support team. Please include "Privacy Request" in your subject line and allow up to 30 days for processing.

Our website does not use cookies or tracking technologies for personal data collection. We may use basic analytics to understand site traffic patterns.

We retain your survey data for as long as necessary to fulfill the purposes outlined in this policy, typically until you request deletion or 3 years from submission, whichever comes first.

Our survey is not intended for individuals under 13 years of age. We do not knowingly collect information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

If you are accessing our website from outside the United States, be aware that your information may be transferred to, and stored in, the United States. By using our website, you consent to this transfer.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.